Cooperation without enforcement? : a comparative analysis of litigation and online reputation as quality assurance mechanisms
Year of publication: |
2011
|
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Authors: | Bakos, J. Yannis ; Dellarocas, Chrysanthos |
Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 57.2011, 11, p. 1944-1962
|
Subject: | Firmenimage | Corporate reputation | Gerichtliche Prozesskosten | Litigation costs | Online-Handel | Online retailing | Adverse Selektion | Adverse selection | Moral Hazard | Moral hazard | Spieltheorie | Game theory |
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