Corporate social responsibility as a determinant of consumer loyalty : an examination of ethical standard, satisfaction, and trust
Year of publication: |
July 2017
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Authors: | Park, Eunil ; Kim, Ki Joon ; Kwon, Sang Jib |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 76.2017, p. 8-13
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Subject: | Corporate social responsibility | Consumer loyalty | Satisfaction | Trust | Corporate Social Responsibility | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Unternehmensethik | Business ethics |
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