Correcting for response style effects on service quality measures
Thomas Mayr and Andreas H. Zins
| Year of publication: |
2011
|
|---|---|
| Authors: | Mayr, Thomas ; Zins, Andreas |
| Published in: |
Tourism analysis : an interdisciplinary tourism & hospitality journal. - Putnam Valley, NY : Cognizant, LLC., ISSN 1083-5423, ZDB-ID 2019463-8. - Vol. 16.2011, 4, p. 461-470
|
| Subject: | Dienstleistungsqualität | Service quality | Messung | Measurement | Varianzanalyse | Analysis of variance | Ethnologie | Ethnology |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009489773