Correction to "Facing the Challenges of Service Automation: An Enabler for E-Commerce and Productivity Gain in Traditional Services
| Year of publication: |
2004
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| Authors: | Linton, J.D. |
| Published in: |
IEEE transactions on engineering management : EM. - New York, NY : IEEE, ISSN 0018-9391, ZDB-ID 1604387. - Vol. 51.2004, 3, p. 376
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