Crédit Suisse pioneers structured recruiting : Employee selection process based on latest scientific and practical research

Purpose – Explores a pioneering “structured recruitment process” (SRP) introduced at Credit Suisse. Design – Contains information from a presentation to journalists by the Credit Suisse global head of human resources and its head of business‐support human‐resource management. Findings – Describes why and how Credit Suisse introduced structured recruitment, the benefits the system has brought and some of the pitfalls the organization has overcome along the way. Value – Takes a very practical approach to a topic that is often shrouded in mystery. Practical implications – Contains plenty to interest any organization seeking to take a more structured approach to recruitment.