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Strategic cost management : the new tool for competitive advantage
Shank, John K., (1993)
The power of strategic costing : a proactive competitive approach for setting future strategic plans
Brethauer, Dale M., (2000)
Cost management and its interplay with business strategy and context
Oldman, Alf, (1999)
Strategisches Account-Management : mit CRM den Kundenwert steigern
Rapp, Reinhold, (2002)
Strategisches Account Management : mit CRM den Kundenwert steigern
Strategisches Account Management : Mit CRM den Kundenwert steigern