Creating customer value in logistics: contributions and limitations of autonomous cooperation-based technologies
Year of publication: |
2011
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Authors: | Hülsmann, Michael ; Schwientek, Anne ; Korsmeier, Benjamin ; Austerschulte, Linda |
Published in: |
Autonomous cooperation and control in logistics : contributions and limitations : theoretical and practical perspectives. - Heidelberg : Springer, ISBN 3-642-19468-0. - 2011, p. 15-25
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Subject: | Logistikunternehmen | Logistics provider | Dienstleistungsmanagement | Service management | Selbstorganisation | Self-organization | IT-gestützte Logistik | Computer-aided logistics | Kundenwert | Customer value |
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