Creating effective online customer experiences
Year of publication: |
2019
|
---|---|
Authors: | Bleier, Alexander ; Harmeling, Colleen M. ; Palmatier, Robert W. |
Published in: |
Journal of marketing. - Thousand Oaks, CA : Sage Publishing, ISSN 1547-7185, ZDB-ID 2052318-X. - Vol. 83.2019, 2, p. 98-119
|
Subject: | online customer experience | online design elements | online retailing | Taguchi design | web design | Online-Handel | Online retailing | Website | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Electronic Commerce | E-commerce | Internet | Online-Marketing | Internet marketing |
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