Creating harmony through a plethora of interests, resources and actors : the challenging task of orchestrating the service ecosystem
Year of publication: |
2022
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Authors: | Carida', Angela ; Colurcio, Maria ; Edvardsson, Bo ; Pastore, Alberto |
Published in: |
Journal of service theory and practice. - Bingley : Emerald, ISSN 2055-6233, ZDB-ID 2807318-6. - Vol. 32.2022, 4, p. 477-504
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Subject: | Coordination | Institutional arrangements | Resource integration | Resource orchestration | Service ecosystem | Service ecosystem orchestration | Value co-creation | Betriebliche Wertschöpfung | Value creation | Ressourcenorientierter Ansatz | Resource-based view | Kundenintegration | Customer integration | Dienstleistung | Services | Umwelt | Environment | Unternehmensnetzwerk | Business network |
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