Creating High-Performance Organizations in the Public Sector - Accurate information about an organization's culture can provide a basis for improving processes and enhancing outcomes such as customer service and return on investment. Using a reliable and valid survey is an effective way to obtain employee perceptions about the organizational culture. This article describes the development and use ...

Cueing and Cognitive Conflict in Judge-Advisor Decision Making

Sniezek, Janet A., (1995)

Pacer share demonstration project implementation report

Schay, Brigitte W., (1989)

Using Standardized Outcome Measures in the Federal Government - This article demonstrates the strategic role HR can play in the government's efforts to measure its effectiveness. As federal agencies are being held increasingly accountable for their performance, the need for standardized outcome measures to assess results has become critical. The authors describe a balanced-measures approach for ...

Schay, Brigitte W., (2002)