Creating highly reliable health care : how reliability-enhancing work practices affect patient safety in hospitals
Year of publication: |
August 2016
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Authors: | Vogus, Timothy J. ; Iacobucci, Dawn |
Published in: |
ILR review : the journal of work and policy. - Thousand Oaks, Calif. : Sage Publications, ISSN 0019-7939, ZDB-ID 218617-2. - Vol. 69.2016, 4, p. 911-938
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Subject: | high reliability | mindful organizing | patient safety | reliability-enhancing work practices | Krankenhaus | Hospital | Gesundheitsversorgung | Health care | Patienten | Patients | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Verhalten in Organisationen | Organizational behaviour | Gesundheitswesen | Health care system |
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