Creating sustainable practice in a museum context : adopting service-centricity in non-profit museums
Year of publication: |
2009
|
---|---|
Authors: | Alcaraz, Celeste ; Hume, Margee ; Sullivan Mort, Gillian |
Published in: |
Australasian marketing journal. - Oxford [u.a.] : Elsevier, ISSN 1320-1646, ZDB-ID 2194257-2. - Vol. 17.2009, 4, p. 219-225
|
Subject: | Museum | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Australien | Australia |
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