Credibility of electronic word-of-mouth : informational and normative determinants of on-line consumer recommendations
Year of publication: |
2009
|
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Authors: | Cheung, Man Yee ; Luo, Chuan ; Sia, Choon Ling ; Chen, Huaping |
Published in: |
International journal of electronic commerce : IJEC. - Philadelphia, Pa. : Routledge, Taylor & Francis Group, ISSN 1086-4415, ZDB-ID 1402660-0. - Vol. 13.2009, 4, p. 9-38
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Subject: | Website | Personalisierung | Personalization | Glaubwürdigkeit | Credibility | Verbraucher | Consumers | Empirische Methode | Empirical method |
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