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Stakeholder group influence on media reputation in crisis periods
Vogler, Daniel, (2016)
Crisis Communication in the Banking Industry: Countrywide’s Use of Image Restoration Strategies
Erickson, Sheri L., (2013)
Managing word-of-mouth : a nonprofit case study
Williams, Martin, (2013)
Using communication theory to analyze corporate reporting strategies
Erickson, Sheri L., (2011)
When crisis victims are not customers : SCCT and the Equifax data breach
Erickson, Sheri L., (2023)