Critical Feature Method - A Lightweight Web Maintenance methodology for SMEs

Security threats, dynamic business environment and the ambiguous multi-jurisdictional arrangementsgoverning internet businesses often impose urgent change demands on businesses operating on the internet.A lightweight web maintenance methodology for SMEs has been proposed in this paper to effectively handleemergency situations that are common to web systems. The web maintenance states are analyzed andclassified into three distinct states. The proposed process can be integrated with the normal evolution of websystems. The methodology is underpinned by a set of core values that emphasise collaboration between chiefdeveloper and the business executives; minimal feedback loop; close involvement of business executives; andrapid design focusing on critical features. Two rapid prototyping approaches have proposed. The CriticalFeature Matrix and Normal Feature Matrix are introduced to replace the onerous conventionaldocumentation.