- I. Introduction
- 1. The Conceptual Basis of the Paper
- 2. The Purpose, Orientation and Structure of the Paper
- II. Credit
- 1. Credit Technologies for Target Group-Oriented Lending
- 2. The Non-Conventional Individual-Based Credit Technology
- 3. Group-Based Credit Technologies
- 4. Comparing Individual-Based and Group-Based Lending
- III. Savings
- 1. The Relevance of Saving
- 2. Two Models of a Target Group-Oriented "Full Service Bank"
- 3. Empirical Evidence
- 4. Implications
- IV. Institution Building
- 1. Assumptions and Evaluation Criteria
- 2. Selecting Partner Institutions
- 3. "Downscaling": How to Make a Financial Institution More Target Group-Oriented
- 4. "Upgrading": How to Build an NGO and Turn It Into a Small Bank
- 4.1 The Focus of the Discussion in this Section
- 4.2 The Creation of a Financial NGO
- 4.3 The Growth and Transformation Process
- 5. Implications
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