CRM 2.0 and e-government : challenges for public administration and social effects
Daniel Pérez González; Pedro Solana González
| Year of publication: |
2012
|
|---|---|
| Authors: | Pérez González, Daniel ; Solana González, Pedro |
| Published in: |
Customer relationship management and the social and semantic web : enabling cliens conexus. - Hershey, Pa. : Business Science Reference, ISBN 1-61350-044-0. - 2012, p. 84-112
|
| Subject: | Beziehungsmarketing | Relationship marketing | Social Web | Social web | E-Government | E-government |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009377131