CRM Scale Development and Validation in Indian Public Hospitals
| Year of publication: |
2013
|
|---|---|
| Authors: | Agariya, Arun Kumar ; Singh, Deepali |
| Published in: |
Journal of health management. - Los Angeles, Calif. [u.a.] : Sage, ISSN 0972-0634, ZDB-ID 14720152. - Vol. 15.2013, 2, p. 275-291
|