Cross-channel integration : is it valued by customers?
Hanna Schramm-Klein, Gerhard Wagner, Sascha Steinmann and Dirk Morschett
| Year of publication: |
2011
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|---|---|
| Authors: | Schramm-Klein, Hanna ; Wagner, Gerhard ; Steinmann, Sascha ; Morschett, Dirk |
| Published in: |
The international review of retail, distribution and consumer research. - Abingdon : Routledge, Taylor & Francis Group, ISSN 0959-3969, ZDB-ID 1098588-8. - Vol. 21.2011, 5, p. 501-511
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| Subject: | Einzelhandel | Retail trade | Vertriebsweg | Distribution channel | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Deutschland | Germany |
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