//-->
Drivers and triggers for transformation
(2022)
The role of technical and relational factors in trust and predisposition for online commerce : digital markets and consumer perspective
Boas, VĂ¢nia Vilas, (2021)
Steeling the race: "Green steel" as the new clean material in the automotive sector
Muslemani, Hasan, (2022)
The role of public and private complaining in satisfaction with problem resolution
Bearden, William O., (1985)
Disconfirmation processes and consumer evaluations in product usage
Oliver, Richard L., (1985)
Satisfaction : a behavioral perspective on the consumer
Oliver, Richard L., (2010)