Cruise line customers' responses to risk and crisis communication messages : an application of the risk perception attitude framework
Year of publication: |
2019
|
---|---|
Authors: | Liu-Lastres, Bingjie ; Schroeder, Ashley ; Pennington-Gray, Lori |
Subject: | cruise travel | norovirus | crisis communication | health and safety | risk perception attitude framework | messaging | Krisenmanagement | Crisis management | Kreuzfahrt | Cruise | Öffentlichkeitsarbeit | Public relations | Risikopräferenz | Risk attitude | Risiko | Risk | Wahrnehmung | Perception | Risikomanagement | Risk management | Konsumentenverhalten | Consumer behaviour | Arbeitsschutz | Occupational safety | Risikokommunikation | Risk communication | Kommunikation | Communication | Gesundheitsrisiko | Health risk | Urlaubsverhalten | Holiday behaviour |
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