Culture and service-related positive disconfirmations : an application of travel blog analysis
Vincent P. Magnini; Derya Kara; John C. Crotts; Anita Zehrer
| Year of publication: |
2012
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|---|---|
| Authors: | Magnini, Vincent P. ; Kara, Derya ; Crotts, John C. ; Zehrer, Anita |
| Published in: |
Journal of vacation marketing : an international journal. - London : Sage, ISSN 1356-7667, ZDB-ID 1352663-7. - Vol. 18.2012, 3, p. 251-257
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| Subject: | Web 2.0-Technologien | Web 2.0 technologies | Urlaub | Annual leave | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Hotellerie | Hotel industry | Nationalkultur | National culture | Webanalyse | Web analytics |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009580673