Culture as a moderator of the relationship between service quality and the tourist's satisfaction with different distribution channels
Carmen M. Sabiote; Dolores M. Frías; J. Alberto Castañeda
| Year of publication: |
2012
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|---|---|
| Authors: | Sabiote, Carmen M. ; Frías, Dolores M. ; Castañeda, J. Alberto |
| Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 1408990-7. - Vol. 29.2012, 7/8, p. 760-778
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| Subject: | Tourismuswirtschaft | Tourism industry | Electronic Commerce | E-commerce | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Kulturelle Identität | Cultural identity | Vergleich | Comparison | Großbritannien | United Kingdom | Spanien | Spain |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009710998