Curing and caring in surgical services: a relationship approach
| Year of publication: |
2002
|
|---|---|
| Authors: | Orava, Markus ; Tuominen, Pekka |
| Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 16.2002, 7, p. 677
|