Current concerns: a thematic analysis of recent hospitality industry issues

Reviews articles published during 1996 in the Hospitality Research Journal , Cornell Hotel and Restaurant Administration Quarterly and Florida International University Review . Identifies recent contributions to the literature in these North American‐based journals with reference to: people and organizations; service quality and customers; strategy and operations; food service; education; and eco‐tourism and legal issues.

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Year of publication:	1997
Authors:	Blum, Shane C.
Published in:	International Journal of Contemporary Hospitality Management. - MCB UP Ltd, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 9.1997, 7, p. 350-361
Publisher:	MCB UP Ltd
Subject:	Customers \| Human resource management \| Literature \| North America \| Organizational behaviour \| Service quality

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Type of publication:	Article
Type of publication (narrower categories):	review
Language:	English
Other identifiers:	10.1108/09596119710191029 [DOI]
Source:	Other ZBW resources

Persistent link: https://www.econbiz.de/10014763429