Customer and company voices in e-commerce: a qualitative analysis
| Year of publication: |
2004
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|---|---|
| Authors: | McLean, Rachel ; Blackie, Nigel M. |
| Published in: |
Qualitative market research : an international journal. - Bradford : Emerald, ISSN 1352-2752, ZDB-ID 14631465. - Vol. 7.2004, 4, p. 243-249
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