Customer-centric virtual reality applications adoption in the hospitality industry : quality-value-based adoption model
Year of publication: |
2024
|
---|---|
Authors: | Rafdinal, Wahyu ; Wibisono, Nono ; Setiawati, Lina |
Published in: |
Journal of hospitality and tourism insights. - Bingley : Emerald, ISSN 2514-9806, ZDB-ID 2935216-2. - Vol. 7.2024, 3, p. 1594-1614
|
Subject: | Behavioural intention | Hospitality industry | VAM | VR applications | VR quality | Gastgewerbe | Dienstleistungsqualität | Service quality | Virtuelle Realität | Virtual reality | Krankenhaus | Hospital | Hotellerie | Hotel industry | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour |
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