Customer choice of self-service technology : the roles of situational influences and past experience
Cheng Wang, Jennifer Harris and Paul G. Patterson
| Year of publication: |
2011
|
|---|---|
| Authors: | Wang, Cheng ; Harris, Jennifer ; Patterson, Paul G. |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 23.2012, 1, p. 54-78
|
| Subject: | Konsumentenverhalten | Consumer behaviour | Selbstbedienung | Self-service | Lebensmitteleinzelhandel | Food retailing | Australien | Australia |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009534368