Customer deviance in resort hotels : the case of Turkey
Year of publication: |
2012
|
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Authors: | Aslan, Alper ; Kozak, Metin |
Published in: |
Journal of hospitality marketing & management. - Philadelphia, Pa. : Taylor & Francis, ISSN 1936-8623, ZDB-ID 2493700-9. - Vol. 21.2012, 5/6, p. 679-701
|
Subject: | Hotellerie | Hotel industry | Urlaubsverhalten | Holiday behaviour | Soziale Norm | Social norm | Kulturelle Identität | Cultural identity | Tourismusberufe | Tourism employees | Arbeitsverhalten | Work behaviour | Türkei | Turkey |
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