Customer-driven hotel landscaping design : a case study
Ali Masoudi; Elizabeth Cudney; Kioumars Paryani
| Year of publication: |
2013
|
|---|---|
| Authors: | Masoudi, Ali ; Cudney, Elizabeth ; Paryani, Kioumars |
| Published in: |
International journal of quality & reliability management. - Bingley : Emerald Group Publishing Limited, ISSN 0265-671X, ZDB-ID 51787-2. - Vol. 30.2013, 8, p. 832-852
|
| Subject: | Hospitality industry | Hotel landscaping design | Voice of customer (VOC) | Three-phased quality function development (QFD) | Analytic hierarchy process (AHP) | Maximum difference (MaxDiff) scaling method | Hospitality management | Hotel and catering industry | Hotels | Hotellerie | Hotel industry | Gastgewerbe | Qualitätsmanagement | Quality management | AHP-Verfahren | AHP approach | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Tourismusberufe | Tourism employees |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010189582