Customer-driven operations : aligning quality tools and business processes for customer excellence
Christopher K. Ahoy
| Year of publication: |
2009
|
|---|---|
| Authors: | Ahoy, Christopher K. |
| Publisher: |
New York [u.a.] : McGraw-Hill |
| Subject: | Unternehmen | Enterprise | Prozessmanagement | Business process management | Qualitätsmanagement | Quality management | Lieferantenmanagement | Supplier relationship management | Kundenorientierung | Operations Management | Logistikplanung |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | XIV, 272 S. Ill., graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-07-160831-1 ; 978-0-07-160831-2 |
| Classification: | Unternehmensführung |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008651425