Customer driven project management : a new paradigm in total quality implementation
| Year of publication: |
1994
|
|---|---|
| Authors: | Barkley, Bruce ; Saylor, James H. |
| Publisher: |
Boston, Mass.[u.a.] : McGraw-Hill |
| Subject: | Projektmanagement | Qualitätsmanagement | Kundenmanagement |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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An integrated approach to project management using the Kano model and QFD : an empirical case study
Lo, Sonia M., (2017)
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Customer centric success measures in project management
Haverila, Matti J., (2019)
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Relationship quality and satisfaction : customer-perceived success factors for on-time projects
Williams, Paul, (2015)
- More ...
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Customer-driven project management : building quality into project processes
Barkley, Bruce, (2001)
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TQM simplified : a practical guide
Saylor, James H., (1996)
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Saylor, James H., (1992)
- More ...