Customer engagement, moral identity and oppositional brand loyalty in virtual communities
| Year of publication: |
2024
|
|---|---|
| Authors: | Cheng, Guo ; Han, Xiaoyun ; Yu, Weiping ; He, Mingli |
| Published in: |
The journal of product & brand management. - Bingley : Emerald, ISSN 2054-1643, ZDB-ID 2020682-3. - Vol. 33.2024, 7, p. 855-868
|
| Subject: | Anti-brand actions | Brand evangelism | Customer engagement | Moral identity | Schadenfreude | Willingness to pay a price premium | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Social Web | Social web | Zahlungsbereitschaftsanalyse | Willingness to pay | Persönlichkeitspsychologie | Personality psychology | Markentreue | Brand loyalty | Markenführung | Brand management | Markenartikel | Brand | Ethik | Ethics | Markenimage | Brand image | Kundenintegration | Customer integration |
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