Customer expectations about the service offered by fitness centres in Natal/RN : a study under the perspective of the analysis of clusters
Year of publication: |
2015
|
---|---|
Authors: | Filho, Evadio Pereira ; Campos, Domingos Fernandes ; Dantes, Marcel L. Ribeiro |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 22.2015, 1, p. 1-20
|
Subject: | fitness centres | expectations | Natal | analysis of clusters |
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