Customer experience in online financial services: A study of behavioral intentions for techno-ready market segments
| Year of publication: |
2011
|
|---|---|
| Authors: | Ding, Xin David ; Huang, Yang ; Verma, Rohit |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 24917679. - Vol. 22.2011, 3 (21.6.), p. 344-367
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