Customer experience in online financial services : a study of behavioral intentions for techno-ready market segments
Xin David Ding; Yang Huang and Rohit Verma
| Year of publication: |
2011
|
|---|---|
| Authors: | Ding, Xin David ; Huang, Yang ; Verma, Rohit |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 22.2011, 3, p. 344-366
|
| Subject: | Electronic Banking | Electronic banking | Wertpapierhandel | Securities trading | Kundenservice | Customer service | Konsumentenverhalten | Consumer behaviour | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009239537