Customer involvement in service production, delivery and quality : the challenge and opportunities
Hossein Dadfar and Staffan Brege; Sedigheh Sarah Ebadzadeh Semnani
| Year of publication: |
2013
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| Authors: | Dadfar, Hossein ; Brege, Staffan ; Semnani, Sedigheh Sarah Ebadzadeh |
| Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 24739625. - Vol. 5.2013, 1, p. 46-65
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| Type of publication: | Article |
|---|---|
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010146812