Customer knowledge hiding behavior in service multi-sided platforms
Insaf Khelladi, Sylvaine Castellano, Janine Hobeika, Mirko Perano, David Rutambuka
| Year of publication: |
2022
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|---|---|
| Authors: | Khelladi, Insaf ; Castellano, Sylvaine ; Hobeika, Janine ; Perano, Mirko ; Rutambuka, David |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 140.2022, p. 482-490
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| Subject: | Customer knowledge management | Hidden knowledge | Multi-sided platforms | Narrative inquiry | Wissensmanagement | Knowledge management | Beziehungsmarketing | Relationship marketing | Wissenstransfer | Knowledge transfer | Netzwerkökonomik | Network economics | Kundenintegration | Customer integration |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2021.11.017 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013040700