Customer knowledge sharing in cross-border mergers and acquisitions : the role of customer motivation and promise management
Year of publication: |
2021
|
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Authors: | Degbey, William Y. ; Pelto, Elina |
Published in: |
Journal of international management. - New York, NY : Elsevier, ISSN 1075-4253, ZDB-ID 1285468-2. - Vol. 27.2021, 4, p. 1-22
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Subject: | Acquisitions | Cross border | Customer knowledge sharing | Customer motivation | Customers | Knowledge sharing | Mergers | Promise management | Wissenstransfer | Knowledge transfer | Übernahme | Takeover | Beziehungsmarketing | Relationship marketing | Wissensmanagement | Knowledge management | Fusion | Merger | Multinationales Unternehmen | Transnational corporation | Konsumentenverhalten | Consumer behaviour |
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