Customer online feedback with an identity versus no identity : the influence on review comments
Year of publication: |
2022
|
---|---|
Authors: | Jin, Dan ; DiPietro, Robin B. ; Watanabe, Nicholas M. |
Subject: | online reviews | self-verification | social capital | social ties | Sozialkapital | Social capital | Soziale Beziehungen | Social relations | Konsumentenverhalten | Consumer behaviour | Social Web | Social web | Online-Handel | Online retailing | Virales Marketing | Viral marketing | Persönlichkeitspsychologie | Personality psychology | Soziales Netzwerk | Social network | Online-Marketing | Internet marketing |
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