Customer orientation, relationship quality, and performance : the third-party logistics provider's perspective
Zhaofang Chu, Qiang Wang and Augustine A. Lado
| Year of publication: |
2016
|
|---|---|
| Authors: | Chu, Zhaofang ; Wang, Qiang ; Lado, Augustine A. |
| Published in: |
The international journal of logistics management. - Bingley : Emerald Group Publishing Limited, ISSN 0957-4093, ZDB-ID 1034825-6. - Vol. 27.2016, 3, p. 738-754
|
| Subject: | China | Customers | Partnership | Beziehungsmarketing | Relationship marketing | Logistikunternehmen | Logistics provider | Lieferkette | Supply chain | Lieferantenmanagement | Supplier relationship management | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJLM-08-2013-0093 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011579392