Customer participation to co-create value in human transformative services : a study of higher education and health care services
Le Nguyen Hau, Pham Ngoc Thuy
| Year of publication: |
September 2016
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|---|---|
| Authors: | Le Nguyen Hau ; Pham Ngoc Thuy |
| Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 10.2016, 3, p. 603-628
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| Subject: | Customer participation | Customer value | Transformative service | Vietnam | Kundenwert | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Dienstleistungsmarketing | Services marketing | Gesundheitsversorgung | Health care | Viet Nam | Konsumentenverhalten | Consumer behaviour | Kundenintegration | Customer integration | Gesundheitswesen | Health care system | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11628-015-0285-y [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011722401