Customer perceived control and the moderating effect of restaurant type on evaluations of restaurant employee performance
Breffni M. Noone
| Year of publication: |
2008
|
|---|---|
| Authors: | Noone, Breffni M. |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 27.2008, 1, p. 23-29
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| Subject: | Gastronomie | Restaurant industry | Leistungsbeurteilung | Employee performance appraisal | Dienstleistungsqualität | Service quality | Wahrnehmung | Perception | Kundenzufriedenheit | Customer satisfaction | USA | United States |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003666314