Customer perceived value : a comprehensive meta-analysis
Year of publication: |
2024
|
---|---|
Authors: | Blut, Markus ; Chaney, Damien ; Lunardo, Renaud ; Mencarelli, Rémi ; Grewal, Dhruv |
Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 27.2024, 4, p. 501-524
|
Subject: | customer perceived value | meta-analysis | benefits | sacrifices | satisfaction | word-of-mouth | repurchase intentions | Meta-Analyse | Meta-analysis | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Kundenwert | Customer value | Virales Marketing | Viral marketing | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality |
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