Customer perception of corporate social responsibility and its impact on customer engagement : critical significance of corporate reputation
Zahoor Ahmad Parray, Junaid Iqbal and Rashid Mushtaq
Year of publication: |
2024
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Authors: | Parray, Zahoor Ahmad ; Iqbal, Junaid ; Mushtaq, Rashid |
Published in: |
Corporate communications : an international journal. - Bradford : Emerald, ISSN 1758-6046, ZDB-ID 2029376-8. - Vol. 29.2024, 4, p. 592-606
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Subject: | Corporate reputation | Corporate social responsibility | Customer engagement | Social exchange theory | Stakeholders theory | Corporate Social Responsibility | Firmenimage | Stakeholder | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Wahrnehmung | Perception |
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