Customer preferences for delivery service attributes in attended home delivery
Year of publication: |
2024
|
---|---|
Authors: | Amorim, Pedro ; DeHoratius, Nicole ; Eng-Larsson, Fredrik ; Martins, Sara |
Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Hanover, Md. : INFORMS, ISSN 1526-5501, ZDB-ID 2023019-9. - Vol. 70.2024, 11, p. 7559-7578
|
Subject: | delivery windows | discrete choice model | omnichannel retailing | time slot management | willingness to pay | Zahlungsbereitschaftsanalyse | Willingness to pay | Diskrete Entscheidung | Discrete choice | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Kundenservice | Customer service | Tourenplanung | Vehicle routing problem | Multikanalvertrieb | Multichannel strategy | Beziehungsmarketing | Relationship marketing | Lebensmitteleinzelhandel | Food retailing |
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