Customer reactions to downsizing : when and how is satisfaction affected?
Johannes Habel; Martin Klarmann
| Year of publication: |
2015
|
|---|---|
| Authors: | Habel, Johannes ; Klarmann, Martin |
| Published in: |
Journal of the Academy of Marketing Science. - New York, NY : Springer Science + Business Media LLC, ISSN 0092-0703, ZDB-ID 1187865-4. - Vol. 43.2015, 6, p. 768-789
|
| Subject: | Customer satisfaction | Organizational downsizing | Firm performance | Panel data analysis | Kundenzufriedenheit | Unternehmenserfolg | Personalabbau | Downsizing (Staff) | Arbeitszufriedenheit | Job satisfaction | Panel | Panel study | Konsumentenverhalten | Consumer behaviour |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011409936