Customer relationship management : advances, dark sides, exploitation and unfairness
Bang Nguyen; Dilip S. Mutum
| Year of publication: |
2012
|
|---|---|
| Authors: | Nguyen, Bang ; Mutum, Dilip S. |
| Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795X. - Vol. 6.2012, 1, p. 1-19
|
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010016870