Customer relationship management, exit-voice-loyalty, and satisfaction : the case of public schools
Year of publication: |
2012
|
---|---|
Authors: | Bejou, Azam |
Published in: |
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction. - Binghamton, NY : Haworth Press, ISSN 1533-2667, ZDB-ID 2126179-9. - Vol. 11.2012, 2, p. 57-71
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Subject: | Schule | School | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Exit-Strategie | Exit strategy | USA | United States |
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