Customer relationship management in the banking sector : impact of internet usage by the customer
Vimi Jham
| Year of publication: |
2010
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|---|---|
| Authors: | Jham, Vimi |
| Published in: |
International journal of business innovation and research. - Genève [u.a.] : Inderscience, ISSN 1751-0252, ZDB-ID 2271131-4. - Vol. 4.2010, 1/2, p. 93-102
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| Subject: | Electronic Banking | Electronic banking | Kundenzufriedenheit | Customer satisfaction | Bankmarketing | Bank marketing | Empirische Methode | Empirical method | Indien | India |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003953755